Making a Clean Exit: Handy Tips for Navigating the Move-Out Process with Ease
We’ve enjoyed having you as an STG client and to make sure we end our partnership on the most positive note, we’ve compiled all the information you’ll need to know about moving out of your rental. Communication is key during the move-out process so please read on to make sure you know the steps to take to make your move go smoothly with no surprises!
Let Us Know When You’re Leaving
It’s best to notify us in writing as soon as you know you’ll be vacating your home, but we require at least 30 days notice in all instances. To submit your notification, fill out the Notice to Vacate Form on our website 30 or more days before your contract expires. Month-to-month tenants must fill out the form 30 days or more from the time they plan to vacate the residence.
If you happen to leave earlier than the move-out date specified on your form, turn in your keys, garage door openers, or any key-fobs to us as soon as possible. This could facilitate a quicker return of your deposit and possibly even a partial rent refund if we are able to rent the home again quickly.
Schedule Your Move
It’s wise to schedule movers or moving assistance as soon as you know your move out date. Weekends can be busy times for moving companies—especially during the summer, and the early registration will ensure the most convenient time slots.
Another detail you should get in line right away is your change of address. You’ll need to remember to update your address with your bank, credit card companies, medical offices, magazine subscriptions, employer—and of course, be sure to let your friends and family know! You can easily register your change of address with U.S. Postal Service online.
Report Damage Proactively
Accidents do happen and it’s better for everyone if we know we in advance repairs are needed. Please inform STG Rentals of any damages during your tenancy as soon as possible. The cost for damage or repairs needed to bring the home back to its original condition will be taken out of your security. Giving early notice allows us to assess the damage and communicate expenses sooner rather than later.
Cleaning isn’t high on anyone’s favorite list, but with a little communication and planning, you can limit cleaning costs and effort.
Start by downloading the Cleaning Checklist PDF on our Web site. This is a list of items that were cleaned before you moved in and that will need to be cleaned before you move out. Items not cleaned in a professional manner will be either redone or touched up. If you are hiring professional cleaners, it’s a great idea to use the cleaners we prefer—they know our expectations and will help you save money on items that other cleaners might miss.
One thing you don’t need to worry about is having your carpets or flooring professionally cleaned. You only need to sweep, vacuum and mop—we have all flooring cleaned and the cost deducted from your deposit.
Just as you appreciated the clean home you moved into we want to provide that same experience to the family moving into the home. We understand that moving is a lot of work and small details can be forgotten. That’s why in every case, we send in professional cleaners after you move out. The cleaner you leave the rental means the less you will be billed for the required professional cleaning.
Touch up the Paint—or Call a Professional
Unless you’re sure you can caulk holes and touch up paint in a professional manner, you should schedule a painter to do the job. We require all holes to be caulked and repainted. In some cases, an entire wall will need to be done so there are not noticeable splotches throughout the home. If the paintwork doesn’t look professional, we will need to have it redone—which is likely to cost you more in the long run.
Remember the Details
They say the devil is in the details, so don’t let the small things take a big chunk of your rental deposit! Some commonly forgotten things you’ll want to be on the look out for include:
- • Making sure appliances are in working order and thoroughly cleaned inside and outside, including all sides and underneath.
- • Light bulbs must be working and stove drip pans should be replaced with new ones.
- • Smoke Detectors must be properly installed and working.
- • Toilet paper holders, towel racks, and toilets must be clean and properly installed and cleaned. Toilet seats will be replaced by management. The cost of new will be deducted from your deposit.
- • Electrical plates, outlets, cable covers, central vacuum covers, etc. must be in place and clean. Broken and cracked plate covers and outlets covers should be replaced.
- • Blinds and shutters should be clean and work properly.
- • Tile and grout should be clean.
- • Cobwebs must be removed from both the inside and outside of the home.
- • Trash and debris must be removed and properly disposed of to avoid garbage removal fees.
Plan For Your Utilities
Depending on the terms of your lease, utilities should remain on and in your name for 10 consecutive days after you move out. You will be charged $25 for each utility per day plus the cost of utility usage if you fail to do so. Once you’ve received your final bill, pay your utilities quickly.
Turn in Your Keys
It’s important to turn your keys in as soon as possible. Until you return all keys (including house keys, storage keys, mail box keys, garage door and gate openers, pool keys, clubhouse keys, fobs, parking permits, etc.) you remain in possession of the property and will be charged $100 per day PLUS pro-rated rent. You could also be charged an additional amount if your delay causes a tenant delay in moving in.
Keys should be brought to the office before noon on the date you gave as your move-out date. You will need to sign that you’ve returned them and register your forwarding address. You will be charged for replacing any items not returned.
Get ready to Walk Through!
The final step in our rental partnership will be the walk through. We’ll begin by inspecting the home using your original walk-through paperwork. Pictures will be taken to document anything that needs attention.
Once the inspection is complete, we’ll send a list of items to be completed to our cleaning and repair companies. It is not an option for the tenant to re-enter the home and to take care of cleaning or repairs. As you know, your lease states that a portion of the security deposit is non-refundable for the purposes of professional carpet cleaning or other needed items.
The rental deposit refund, if one is due, will be disseminated 30 days after the keys are returned. If you incur costs exceeding the deposit, you will be notified within 30 days of returning the keys and payment will be required within 10 days of receiving the notice. Unpaid expenses will be turned over to collections. Deposit Refunds are mailed and are not available for pick-up at the office, so please be sure you’ve provided a correct forwarding address.